Rating:

Been with them 5 years. Generally ok, Trader Pro platform is quite nice and easy to use and read. Pips are used instead of points.The platform slows to a halt at times of heavy trading, e.g NFP etc and its hard to get into and out of postions. So I always trade with SL and 15 pips/150 pts Trailing loss.
Just recently however getting money out can be frustrating. I recently took out £2k to put it into another broker. Guess what hey split the withdrawal between all 3 cards i had registered them including a redundant card. I go on to them and they said it was because of anti money laundering . Although my default card has paid in ,ore than £2 before. 3 days later i'm still trying to find £1k. I written and raised an official complaint and if unsatisfied I will be contacting the FSA. I will be closing my account with them asap. With everything trying to take money off you its essential to have a reliable broker.

Paul, what did you do about the negative balace? what happens if you dont pay it "back"? I am in a similar situation. Invested 300$ and now they want more then 3000$ from me. Allready contacted them, and they mentioned that they will not "forgive" negative balances (so many other broker did) and that it was not their fault that the position wasnt closed when cash balance reached 0$. They even say that it is not their responsability, if stop loss is not triggered. What kind of trader is that? You have absolutly no security.

Stay away from this broker. They are a pure market maker and take the opposite side of the trade with you. Following the SNB removal of the currency peg my trades were closed out on their system at the correct SL levels yet they then claim that this was stale pricing and that there was no liquidity. My trades were repriced leaving a huge negative balance.

How can this market maker claim no liquidity when they make the market and take the opposite side of the trade! It's up to them if they want hedge the trade or not.

They now have the audacity to chase clients for the negative balance putting profitability over their clients' best interests. s could be forgiven if they then didn't have the nerve to chase clients for hundred of thousands of pounds in negative balances caused by themselves.

Please be aware and stay away from this bucket shop broker who will do everything to make you lose your money

Don't be fooled by their low spreads and fast executions because all of these are false information. Find another broker who is more reliable and way more better than them.

They are an absolute scam. They must be in Scam with E-Sugnal. All Trades will go against you and you will lost. They are rip off

You are absolutely guaranteed that they go against you if your return on trade is above 10%. Then when you question them you get a whole lot a absolute BULLSHIT explanations in which they stupidly even contradict themselves on the very same chart. Earlier this week I had an incident when Price went way beyond the payout Target point but no payout followed. When I challenged it via email I got a real bullshit story followed by B/S phone call. When I challenged it even further they actually paid out 2 hours later at Price virtually in the same place as when I had complained.

Rating:

They're Ok if you spreadbet, but traded with better. Not very competitive in my opinion.

Rating:

Works well an excellent user interface.

Funds transferred when requested though takes 3-5 working days which is in line with their SLA's anyway.